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How To Empathetically Improve The Work Lives Of Customer Service Agents, As 71% Are Considering Quitting
In a new Salesforce survey of more than 1,000 service employees, it reveals “current tensions within the industry” and suggests ways businesses can foster greater employee engagement and experience, in…
Gaming the System: How Remote Workers Can Learn From the Success and Longevity of MMOs
Since transitioning to hybrid and remote work models, businesses have failed to conjure the same sense of community demonstrated in the virtue vigil to the master mangaka. MMO players have…
Unicorn Work-Productivity Startup ClickUp Is Boldly Advertising On Super Bowl LVI
In a wide-ranging interview, Evans shares his thoughts on the future of work, the four-day workweek trend, his booming multibillion dollar unicorn startup and the hilarious ad he’s running in…
Phenom Acquires Matching-Focused Tandemploy to Expand TXM
Phenom acquired Tandemploy, a Berlin-based firm that focuses on issues surrounding the employee experience. The acquisition, Phenom said, will enhance its Talent Experience Management (TXM) platform and grow its presence…
Google Sheets Email Validation Is a Hidden Gem
For any outreach expert, email validation is one of those things that you can’t skip out on. Your outreach campaign could fall on deaf ears if you don’t weed out…
Olay Announces Second $1 Million Commitment To Closing The Gender Gap In STEM
Women are behind some of the most groundbreaking discoveries in science, technology, engineering, and math (STEM), from everyday items like coffee filters to life-saving inventions like vaccines
The Four Elements of Employee Motivation
For too long, organizations have prioritized a company-first — rather than employee-first — model to engage employees, putting a company’s purpose before employee goals.
4 Out-Of-The-Box Employee Benefits To Attract Workers In 2022
Struggling to attract new employees? Here are some out-of-the-box ideas that are catching steam
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Sexual Harassment And Assault Forced Arbitration Bill To Get Vote This Week
A bill that would eliminate the use of forced arbitration agreements in cases of sexual harassment and assault is before Congress and will be considered by the House this week.…